Elevate Support

Date: 10.03.2023

Acct Setup & Admin:

• Resend Welcome Email:
• Account Setup & Admin users can now utilize feature to resend welcome emails via the Reset Password link on the Elevate Login page.
• Resend Verification Code:
• Enhanced functionality to resend verification codes for improved user experience.

Account Administration:

• Elevate Point of Contact Change Request:
• Introduced a Riverside Insights internal feature in Account Administration to streamline change requests for Elevate account holders.
• Product Return Process
• Added Riverside Insights internal feature in Account Administration to facilitate the Return Merchandise Authorization (RMA) process for online testing licenses.
• Usage Email Enhancement:
• Account Administration users can experience improved usage email notifications with enhanced formatting.

Rostering:

• Update Account Holder in Rostering:
• Rostering feature has been updated to allow the modification of account holder information.
• SSO Error Messages:
• Rostering enhancements include improved error messages for a smoother SSO experience.
• Enhanced Clever Sync Status:
• Improved Clever Sync Status for more thorough and detailed updates during synchronization.
• Support Location Merges, Moves, and Splits in the Riverside Insights Scoring Database:
• Rostering has been updated to support published location changes in Scoring/Reporting.
• Add/Update Teachers to Sections or Schools-Clever:
• Rostering functionality now allows addition/update of teachers to sections or schools via Clever.
• Removing Sections and Inactivating students:
• Rostering feature enhancements include removing sections and inactivating students within them.
• Identify Location Moves, Merges, Splits from Clever and Publish Change Data:
• Rostering improvements include identifying location changes from Clever and publishing change data.
• Support Synced Roster Data Changes for Staff:
• Rostering now supports synchronized roster data changes for staff members.

Test Assignment:

• Trash Test Assignments that have not been started:
• Enhanced Test Assignment feature enables trashing assignments not started by students.
• List of Trashed Assignments:
• Test Assignment now offers a view to list all trashed assignments for easy reference.
• Final Deletion of Trashed Test Assignments:
• Implemented a final deletion step for trashed test assignments.
• Trash Test Assignments where students have started testing:
• Test Assignment feature has been improved to trash assignments with student progress.
• Restore Trashed Test Assignments:
• Test Assignment now allows users to restore previously trashed assignments.

Reporting:

• Progress Indicators and Key Performance Indicators for CogAT Screening Form on Teacher Dashboard:
• Reporting enhancements include progress indicators and KPIs for CogAT Screening Form.
• Reporting -> CogAT Dashboard API (application programming interface) Performance improvement:
• Optimized the CogAT dashboard API to improve data retrieval performance.
• Generate Top Menu Population Filters for Gender, Race, and Program Codes:
• Reporting now offers filters for gender, race, and program codes with "AND" to "OR" conversion.
• Suppress Program Descriptions from Teacher View:
• Reporting feature now allows suppression of program descriptions in reports viewed by educators with a Teacher role in Elevate.
• Update Scoring/Reporting to React to Students' Locations Changes:
• Scoring and Reporting have been updated to react to students' location changes.